Help

Get practical support for inventory upload, supply needs, quotes, orders, delivery proof, invoices, documents, and network requests.

Guides

7

Supplier workflow help topics

Open support

1

Document refresh question

Upload help

3

Inventory, documents, and proof

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0

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Support topicAreaStatusAction

Help topic

Upload an inventory catalogue

Prepare a CSV, Excel, or PDF catalogue so active project needs can match to available stock.

Inventory

Available
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Submit a quote package

Understand line items, restricted commercial terms, delivery commitments, substitutions, documents, and review before submitting.

Quotes

Available
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Accept a supply order

Review order terms, delivery contact, line items, and committed delivery date before accepting.

Orders

Available
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Upload delivery proof

Attach signed delivery notes, site photos, receipt confirmation, and variance notes before invoice creation.

Deliveries

Available
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Track invoice status

Understand draft, submitted, under review, returned, accepted, closed, and completed invoice states.

Invoices

Available
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Refresh supplier documents

Review company registration, TRN, TCC, authorized representative ID, product certificates, and references.

Documents

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Use supplier network rooms

Find contractor, logistics, SME, and project-linked rooms without exposing restricted award details.

Network

Available
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May Pen Access Guide

Guide for inventory upload, quote submission, order acceptance, delivery proof, invoice tracking, and documents for this workflow.

Help topic

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