Help
Get practical support for inventory upload, supply needs, quotes, orders, delivery proof, invoices, documents, and network requests.
Guides
7
Supplier workflow help topicsOpen support
1
Document refresh questionUpload help
3
Inventory, documents, and proofBlocked actions
0
No current support blockers| Support topic | Area | Status | Action |
|---|---|---|---|
Help topic Upload an inventory catalogue Prepare a CSV, Excel, or PDF catalogue so active project needs can match to available stock. | Inventory | Available | Open guide |
Help topic Submit a quote package Understand line items, restricted commercial terms, delivery commitments, substitutions, documents, and review before submitting. | Quotes | Available | Open guide |
Help topic Accept a supply order Review order terms, delivery contact, line items, and committed delivery date before accepting. | Orders | Available | Open guide |
Help topic Upload delivery proof Attach signed delivery notes, site photos, receipt confirmation, and variance notes before invoice creation. | Deliveries | Available | Open guide |
Help topic Track invoice status Understand draft, submitted, under review, returned, accepted, closed, and completed invoice states. | Invoices | Available | Open guide |
Help topic Refresh supplier documents Review company registration, TRN, TCC, authorized representative ID, product certificates, and references. | Documents | Available | Open guide |
Help topic Use supplier network rooms Find contractor, logistics, SME, and project-linked rooms without exposing restricted award details. | Network | Available | Open guide |
Help topic May Pen Access Guide Guide for inventory upload, quote submission, order acceptance, delivery proof, invoice tracking, and documents for this workflow. | Help topic | Available | Open guide |